Returns & Exchanges
At Skin Deep, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are returned in their original packaging to maintain our high standards of safety and hygiene.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the products in their original boxes, ensuring all seals are intact, and include a copy of your packing slip.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing